Our customers made these suggestions for improving Network & Reporting. Suggestions for improving Network & Reporting.

Unless I am missing it, there does not appear to be any way to delete a message. If there is, the location or process of deleting a message is not clear. I hope I am ...

There needs to be badges in the Teams app, so when I am not in the module I know I have a new message. Also, while in the SMS module and a new SMS arrives, there is ...

Allow notifications to appear even if the application is not open on the dashboard.

Sending and Receiving GIFs does not work. You can select and send one but it does not show up in our chat history nor does it send to the receiver of said GIF

Instead of having to add contacts, provide the option to either upload contacts, or integrate with Outlook contacts

When I send an individual message to myself from my desk phone number, I see the desk phone number. But when I send a group message to myself and someone else from my ...

Would really like the ability to auto-forward to email or have options to customize forwarding to email or another phone number. Similar to how voicemail can be ...

In our line of work, our company relies heavily on using pictures and videos to assess damage and estimate repair costs remotely. While Evolve Messages handles ...

I think we are using the UP when it should be RIGHT?

Real Conversational Group Messaging not the blast message that creates multiple unique threads

When sending a message from SMS to a known iPhone contact, message is sent via SMS (Text) and return defaults to iMessage, so I dont receive in Evolve SMS window.

Would be fun to be able to have avatars/pictures that can be individualized for my contacts (similar to the web agent)

Had a client request that SMS messages to Teams be forwarded to a different user while original user is on leave.

A mobile app (for users not integrating with Teams) would be good. Or, integrate into the Chat section in UC-One somehow.

Video and audio MMS currently only show with a white box in the incoming message stream. Ideally, we would either display the media (and provide a way to play it ...

Suggestion to look at the country code of the phone number-- if it's +1, place America/XXXX (e.g. America/Chicago) at the top of the list of timezones so we don't ...

Setting the "Time Format" to "Twelve hours (AM/PM)" in the display preferences still results in inline timestamps (shown under the message when hovered over) showing ...

If you click HELP on the 401 unauthorized page, it takes you to the generic support.evolveip.net. It should take you to a product specific page. Not necessarily a ...

The message history does not display names of added contacts - only the DID

See screen shot - I went into My Contacts and edited a contacts name (Liz to Elizabeth). The name updated under Contacts and All but not in the Group

I realize group messages don't work like cell phone group conversations, but it would be nice to at least see within the group message or screen the history of the ...

If I click on create a new contact group, click inside the text box, click out of it in the pop up box without adding text, you get the red error message that the ...

Can there be an accessibility where we can attach a link for our customers? Example: Zoom links for video conferences. Also majority of the messages will not send.

We need a way to link the data between Broadsoft and ECS. Our calls start in Broadsoft and go to ECS, but our data team cannot match the two call transactions. A key ...

Have the ability to import contacts from simple spreadsheet or CSV file.

The standard teams app inherits the font sizing from IOS. For older peeps like me, who have a slightly larger font choice, going from chats (teams), to Messages (SMS ...

I need to log out of teams and log back into teams on IOS to get the app to show up. Lasting less than a day. When it goes offline, I still get the setting up ...

When I type a message and hit Enter on keyboard, message should be sent. When in Creating, Renaming Group, etc, have the "save" button in UI mapped to my enter key.

I can send SMS successfully outbound to my cell phone (T-Mobile) and to Google Voice, but cannot receive SMS from either provider.